Veteran Home Mods Privacy Policy
Last updated: October 12, 2026
This Privacy Policy explains how Veteran Home Mods LLC (“Veteran Home Mods,” “we,” or “us”) collects, uses, and protects personal information when you visit https://veteranhomemods.com (the “Site”), contact us, download our free guide, or request a home accessibility evaluation.
INFORMATION WE COLLECT
Information you provide. When you fill out a contact form, request an evaluation, download a guide, or email or call us, we may collect:
- Your name, email address, phone number, and mailing or property address
- Details you choose to share about your home, accessibility needs, mobility, or caregiving situation
- Referral, case-management, or funding-program information you provide in connection with an evaluation
Information collected automatically. When you visit the Site, our hosting provider and analytics tools may automatically collect device information such as your browser type, IP address, time zone, pages viewed, referring website, and date and time of visit. This is collected through cookies, log files, and similar technologies. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your questions and requests
- Schedule, perform, and document home accessibility and environmental-modification evaluations
- Prepare recommendations, scopes, and reports, and coordinate with funding programs, case managers, or contractors when you have asked us to
- Send the guides or resources you request
- Maintain and improve the Site and understand how visitors use it
- Comply with legal, licensing, and recordkeeping obligations
We do not sell your personal information, and we do not use it for targeted or behavioral advertising.
HOW WE SHARE YOUR INFORMATION
We share personal information only as needed to provide our services or as required by law, including with:
- Funding programs, agencies, case managers, or care coordinators involved in your evaluation, when you have authorized it or the program requires it
- Contractors reviewing or bidding on a modification scope, limited to the information needed for that work
- Service providers that help us operate the Site and our business, such as our website host (WordPress.com / Automattic), email providers, and Google Analytics
- Authorities, when required to comply with law, a subpoena, or other lawful request, or to protect our rights or the safety of others
We use Google Analytics to understand how visitors find and use the Site. Google Analytics uses cookies to collect information such as pages visited, time on the Site, and general location and device details. You can review Google’s privacy policy at https://policies.google.com/privacy and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. WordPress.com may also collect visitor statistics on our behalf; you can read Automattic’s privacy policy at https://automattic.com/privacy/.
HEALTH-RELATED INFORMATION
Information about mobility, disability, or medical needs that you share with us is used only to evaluate your home and develop recommendations. We limit access to this information, share it only with parties involved in your evaluation or funding as described above, and handle it in line with applicable law and program requirements. Please do not send detailed medical records through the Site’s contact form; we will arrange a secure way to receive them if needed.
DATA RETENTION
We keep contact inquiries for as long as needed to respond and follow up. Evaluation records and reports are kept for as long as required by applicable law, licensing standards, or funding-program contracts. After that, we securely delete or destroy them.
YOUR CHOICES AND RIGHTS
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you emails, by contacting us using the information below. Some records may need to be kept to meet legal or program obligations. You can also set your browser to refuse cookies; parts of the Site may not work as intended if you do.
DO NOT TRACK
The Site does not currently respond to browser Do Not Track signals.
SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information, and the Site is served over a secure HTTPS connection. No method of transmission or storage is completely secure, but we work to protect your information.
CHILDREN
The Site is not directed to children under 13, and we do not knowingly collect personal information from children online. Information about a minor in the household may be provided by a parent or guardian in connection with an evaluation.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was most recently revised.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us by email at antonio@veteranhomemods.com, by phone at 646-943-1250, or by mail at: